All FedEx SmartPost claims are processed and managed through the eBay Marketplace. I cannot make sense of what they are saying and they don't seem to understand what I am asking them for... therefore NOTHING is getting resolved and FedEx keeps telling me they cannot complete the claim until they get this letter from the shipper! Fedex Claim Number. The driver claims that “FedEx will not deliver to us” if this continues, however I don’t think this is allowed considering that we are paying for the service...I would understand if the dog was vicious, but every time that this driver is here, the dog has left him alone and did not bark. Driver cover it up or Fed Ex. So I gathered all of the requested paperwork including 2 High Res printout of the Damage/Dent.. It is now three days late. All they sent was an itemised report of my fees, which I already have. : Sutherland House, Matlock Road, Coventry, CV1 4JQ. Update by user Dec 16, 2016. Find a FedEx locaton in Bridgewater, Nova Scotia to dropoff a package, print photos, cards and calendars during the holidays. Proper Packaging GuidelinesHelp ensure that your packages arrive on time and in good condition with proper packaging, taping and labeling. They obviously don’t care either and it’s sad. Pathetic! On the final review screen, check to see that all the information input is correct, then hit "Submit." FedEx damaged my driveway and adjacent stone work. I paid for express shipping to get an order before Christmas. FedEx is a huge corporation with billions of dollars behind them and they screw up so consistently, I won't deal with them unless there is no other option. I file the complaint. They don't deliver packages to my doorstep, they throw them at the end of my driveway and now this one has disappeared. I will NEVER use FexEx for anything!! We specialize in large/complex losses, large domestic and international commercial risks, middle market commercial property losses, and real estate, residential and catastrophic losses. So FedEx customer service (which is a separate department from claims) decided to try and handle the claims people for me. Stating he delivered it to wrong address. Available for PC, iOS and Android. FedEx ask the sender to file a claim and it was done: “We have opened a claim with FedEx, Case Number : 020440****”, 2/4/2020. https://www.youtube.com/watch?v=mYNALyJxjZU i love pissedsconsumer. After a couple of days I got an email from Fedex requesting additional information?? I had then proceeded to file a Damage claim on Fedex’s website.. Id leave no stars if I could. After I waited all that time, they just returned it back without come to my house . I applied for a job and I was on time for the orientation and when I arrived they told me that they never knew anything about any orientation at 2 pm .I already lost 4 hours of my previous work that I got for morning.i’m sorry but this is unacceptable. Ran over fence crushed award winning tulip bulbs. Imagine something sent on Fedex Overnight reaching to you after a week. Pissed Consumer © 2021 All On the final review screen, check to see that all the information input is correct, then hit "Submit." Sent pkg from NC to Southern Conn. 12/22/20 (2 day before noon delivery on 12/24). 1.8 . KNOXVILLE, Tenn. (WVLT) - A local woman is warning others after she claims she was turned away by a Knoxville FedEx when she went to drop off her mail-in ballot. Step 3: Submit your claim Review the information you have entered, submit the claim form, and print your case number page for your records. A review of your claim shows that the original shipping cartons, packing materials and contents were not available for our inspection." Details . The logistics could be more accurate and the customers ought to be given a fair and clear time-window when to expect the delivery. Details . The employee told me they would have their supervisor look at my inquiry and get back to me by the end of the day. Average 6.4. from 0 - 10. Review company . Fedex is such a joke. Pkg was in Newark by 8 am the next morning, 55 miles away. no slip left any doors, add when i review my home cameras no one came to my house that day they are liars, payed a little more to get parts by 6-2-17 should have not wasted my money on fedex, all other times the package would be left on front porch when they would actually show up. She lives 9 hours away. Subject: FedEx Invoice copy No60359. FedEx tends to deliver when the store is closed. Given to me by my brothers widow, as part of his estate, so obviously, important to me, besides the obvious value. What happened? Review your information, submit the claim form, and print the case number page for your records. I need this machine to complete orders I have, I'm out the money for this machine and FedEx just keeps blowing me off saying they can't do anything until they have this letter... well if you need the letter then YOU get it because YOUR driver screwed up... why do I have to go though all this aggravation because your driver is incompetent? I made arrangements for them to call me when it was close so I meet them. Most Recent Customer Review. Jan 04, 2021. Thats weird. 1.8. Possibly more than the claims they deny? I understand that dogs can be a threat to drivers, but the dog was nowhere near him and didn’t even bark or make any noise. According to the Tennessee Secretary of State, absentee voters can mail their ballots using methods other than the United States Postal Service. Review #2072000 is a subjective opinion of poster. For Freight claims, please send supporting documents to [email protected] Rights Reserved, You Are About to Contact PissedConsumer.com. Unfit for purpose. I have already received from FedEx two empty boxes and one missing box. Price Affordability. I said in the delivery instruction that 'please call me when arrived' but the driver still didn't call me and assumed I was not at home. Personally I feel they can't get the job done in a timely manner. 3. Big Lier- FedEX delivery manWe have check our neighbor's camera recording for the day it says delivered, and no one on came on our porch neither anyone seen on street that daymy neighbors are well reputed higher post employees who works for reputed companies and confirmed they have not noticed on their front camera When we informed to FedEx FedEx did not do Any investigation that where they delivered the currier which is 22 KG chairseriously, it's concern me a lot.I hope all reviews been read by Company or no outcome by all these reviews postedbecause I do not see any initiative responseAfter claim now 48 hours past Still no result of investigation and story change by customer service assistant as we mentioned that we have recorded footage for that day- no delivery was madeSo called Assistance lady from Fedex- she talks the way they donot carei am at point that i feel I should charge them hourly for time i spend on phoneWith helpless assistant who is just spending time to chitchat and get paid FedEx does not care we use their services or not as they have many customers to fool around because, based on all reviews on website, I do not think anyone from FedEx care about all these victim customersDose any one read my review? Fedex should change top management, the CEO, CFO, board of directors. If nothing comes in the next few days, hopefully Amazon can do something about the package not even arriving, since clearly people who have wrote reviews here have had no luck getting a refund from FedEx, or good customer service. Note that our mailman and the UPS driver are both good friends with the dog, and he is very friendly and would never bite. Claims service is the top reason people purchase insurance. Find a FedEx locaton in Ontario, Ontario to dropoff a package, print photos, cards and calendars during the holidays. My first and only claim I ever made with Fedex and it was Denied before I sent in the Requested information….?? oredered a gaming console . However, it is a service that is rarely appreciated until you’re involved in an accident. You could very clearly to see that a delivery man passed our house. Claims Adjuster I salaries at FedEx Ground can range from $52,378-$56,291. Express is good, but ground is terrible. We have the ability to administer programs globally while still understanding the complexities of regional delivery. FedEx - Still Waiting For Someone To Contact Me!!! Do not call FedEx or eBay for the status of your claims. There's more people than ever unemployed. Reply. Factual background. I filed the claim and everything and provided documents of how much my package was . Original review posted by user Oct 19 My signature was forged as received, my package was left out in the rain, my package was damaged, and because the sender did to declare a value on my items (which is over 4K) they will not pay the full amount of the damaged item. Review #955988 is a subjective opinion of poster. They just cancel instead but claim they attempted delivery! It left my hands and went into FedEx’s possession on June 11th from CA till it got delivered in MD on June 15th so for 5 days this Box was being Brutalized. Website . 14 reviews on TrackingMore . My package stated delivered in my locker at my apartment that was never placed there. A sender or receiver has up to nine months to file a claim for a lost package. Original review: Dec. 28, 2020 FedEx Montenegro is performing fraudulent activity. :), FedEx doesn't even care about customer or there needs post there business is done. This was told to me by the Rep at my Local FedEx Office. WTH…?? I have no idea what sense that makes... so basically I had to contact the shipper and get this letter from them stating this! I had an important package that was supposed to be delivered today. Turnaround Time. Also, customer service right now is also terrible. FedEx Philippines was first mentioned on PissedConsumer on Oct 03, 2019 and since then this brand received 8 reviews.. FedEx Philippines ranks 204 of 1046 in Transportation and Logistics category. | Read 10,781-10,800 Reviews out of 14,737 Housing Starts, Jobless Claims, FedEx: 3 Things to Watch. Service 50 Diversity of Products or Services. I call customer service and just get the run around. Recent recommendations regarding this business are as follows: "Use DHL or ups. There is no cut and dry area on the FedEx website to check the status of a claim you submitted online. I will be moving all of my shipping needs for business and personal to literally any other company. FedEx Reviews 14,737 • Poor . Useful. Review #1568673 is a subjective opinion of poster. InstructionsClaim filing instructions for FedEx Express, FedEx Ground, and FedEx Freight claims. I understand if 3 to 5 days late its ok but my delivery has too much late. I'm currently waiting for a package to be delivered to a customer of ours. Housing Starts, Jobless Claims, FedEx: 3 Things to Watch. Review #1584280 is a subjective opinion of poster. They are a JOKE!!!! FedEx Claims Dept. I mailed this packet off to the “Cargo Claims Dept” on Monday 7/2/19. Review #1298908 is a subjective opinion of poster. I would never use this company again. Then they denied all the claims. Customer service. Review #1531361 is a subjective opinion of poster. Only the latest review will count in the company's TrustScore. 1. I haven't received my package from Goodwill. They informed me that the claims were being processed. Hope I never have to use them ever again. How many stars would you give FedEx? They’re unresponsive, ARC is unresponsive, etc. I could of Faxed this info back or send it via Postal Mail.. According to Fedex when you ship a parcel with them it is covered with up to $100 of Insurance without having to purchase any additional insurance. Tracking is even a bigger joke, useless tracking information. They are no better than street thugs. Immoral company! You can file a claim for a missing FedEx package within nine months of its shipment date through the company's Express, Ground, or Freight services. I still just not believe a billion dollar company like FedEx is acting like retards that just shows that management down to employees does not care about their job, This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Ill NEVER use FedEx again.. FedEx - Lost/damaged shipment-still haven't paid! Over a month and no resolution. I love online shopping and every single time fed ex has been late. IT TOOK 3 WHOLE F*****ING DAYS TO GET IT , im MEAN COME ON FED EX . Somehow it was marked as delivered. Way to go lazy fedex driver. One can not be on stand-by for the whole day. Case Number: 061993****. I contacted them numerous times over the four months, asking why its taking so long. See instructions below** How it works STEP 1: Click the button below to login to Pulse (first-time users need to create an account) STEP 2: Click "Submit a claim" STEP 3: Fill out claim information and upload supporting documentation . When I checked the tracking it claims to have been signed for by a mystery person in "Flat 3" with no additional info given. Will ask my dad to never use this courier again, same with the rest of my family and I. It was broken in 2 different places, according to FedEx because the box didn't look overly damaged I'm out of luck. Sedgwick’s casualty risk solutions are designed to care for your employees and customers, protect your brand and save you money. Y'all are a f***en joke. Thank You for Your Reply! Rating Details. How to file a claim for multiple missing packages on FedEx. FedEx stock gained 15% over the last month to levels of around $273 currently. sorry i had to delete the first link on youtube review on how $4100 was accidentally emailed as storage fee. We have spoken with there customer service so many times that they actually have had noted our account not to deliver before 1:00pm. I chose the Paper mail route.. I hate fedex, and I always have. Shipping. If you wish that your prior post be removed, submit a notarized letter, No structure no communication unprofessional, Delivered to wrong as in the words of driver. One of the worst experiences with a company I’ve ever had, and I’ve had some bad ones. The fact that there is no one to complain to and no one to talk to that seems to have any control, is proof that FedEx does not care about customers or the business that they are in. Review #1614587 is a subjective opinion of poster. states. In fact, the odds are FeEx will settle with you rather than go to trial. It's meaningless. Never use fedex. What can we help you with? Submit up to 50 claims at one time. Fill out, securely sign, print or email your fedex claim form instantly with SignNow. Box 256 Pittsburgh, PA 15230 If you fax your claim, you will receive a confirmation letter by return fax. The dumbass drivers don't know how to read addresses, my packages get left at all my neighbors houses and can never find my house. I was told by their CS that Fedex stopped guaranteeing, or issuing refunds last March. It was sent on 27 July and must deliver on 3 August. Close. DO NOT USE FEDEX!!! Value for money. The fedEx guy drove all over my lawn and got Stuck in my yard he was Lost told me he couldn’t get a tow truck I told him he had to again told me he had no money for a tow truck and the company wouldn’t pay for 1 so then the guy almost hit my house and Tore up my whole front yard I finally pulled him out called the company they told me to get the estimate which I did and it’s been over a month still have not gotten any money the first month I got the run around hopefully someone will tell me something soon he he had no Business being in my yard he was lost thought my yard was a road clearly tell that it’s not. Expecting a parcel, a heavy one so waited at home for delivery to help. - Print your case number page for your records. Fedex is garbage. Just this year, on February 19, it was announced that the VA was switching to the new veteran’s appeals law called the Appeals Modernization Act (or, AMA). Review #1480065 is a subjective opinion of poster. So I called FedEx claims to inquire further. The most secure digital platform to get legally binding, electronically signed documents in just a few seconds. Then they denied all the claims. This has happened multiple times and every time, the driver has gotten back out of his vehicle to yell at me or my children. Having been a loyal customer of FedEx for over a decade, this is obviously not an issue. 5 yrs ago insured Xmas packages, lost all packages and it took 4 months to get my insurance which did not cover the loss. Please Note. Review #1662723 is a subjective opinion of poster. 12/27/2020. FedEx has a consumer rating of 2.23 stars from 660 reviews indicating that most customers are generally dissatisfied with their purchases. Ordered a heat press on eBay, came in time however the FedEx driver left my expensive package sitting on my door step and it poured rain that day (he/she did not wrap my package) the box was soaked, my machine was literally sitting in water. They informed me that the claims were being processed. Not responding to customer questions, concerns or complaints is unforgivable. Visit this website www.f edex.com. Review #1440617 is a subjective opinion of poster. Review #1830483 is a subjective opinion of poster. This time the package wasn't returned and I file the complaint. Insurance Quality. Review #1590323 is a subjective opinion of poster. The largest percentage that customs has listed is 20%. Called “oh no one submitted your claim” . Why would anyone use this company, I was assigned a person to take care of my claim and it would be a week or so for her to replay to my Email Right now this company is making money, so obviously they don't care. This review is for Fed Ex ground. Fax: 024 76702610 or email to [email protected] FEDEX CLAIM FORM_AUG 2016 D D M M Y Y IMPORTANT – Sales and cost price invoices need to be provided, however please do not delay submission of the claim whilst you are obtaining these. Shouldn't have anything to do with Covid. They apologized and promised me that it will delivered at January 5th . FedEx Kinko's is now FedEx Office. Fedex customer services don't answer calls. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! This year leave it to Fedex to mess up another delivery. I don't know what is wrong with them right now but I would avoid them at all costs. Even when the dog is inside he gets upset at him barking through the window! ", "avoid", "do not use Fedex". No. Not delivered for another 6.5 days due to "weather in Memphis", no refund, because they don't guarantee anything since last March, FYI. Add to a Claim. It's not worth to spend money. It should be noted that FedEx also allows batch claims to be made, in which you can claim for 200 separate tracking numbers at a time. I’m certain the Buyer who paid his hard earned Money for a Denon Stereo wanted it to be a Functioning one but FedEx made certain it wasn’t Bottom line,,, is I am out $198…. But will the company’s stock see higher levels over the coming weeks, or is a decline in the stock imminent? Fedex - Claim Review. The claim said it would take 5 to 7 business days to render a Decision. The sad part is, they’re correct. Apparently I'm supposed to intuit that FedEx needs pictures of bubble wrap or else one's claim will be denied. The item (cast iron engine) was cracked and broken into two pieces. Box 256 Pittsburgh, PA 5230 The packages often delivered to the wrong address and honest people usually return my packages. I wish they had negative stars to choose from because that is what I would give. Diversity of Products or Services. I don't understand why they couldn't figure it out. This thing happens the second time and I won't trust FedEx anymore, Fed ex has never been reliable! **Please note: All claims are now submitted through Pulse. FeaturesFind out what FedEx® Claims Online can do and learn about its features. They shirked all responsibility over my item and I am out of pocket. And for them "small" means "less than $500." Because we are a business we have an account manger, however she doesn't take calls or answer emails either. Communication with them is near impossible. Called Fed ex five times and did not show their mistake on case number or contact us in any way. Is it not the case that if an insurance premium is paid then a legitimate claim needs to be paid. I called and spoke with a rep lady from Chicago who was rude to me and told me my claim was denied because it said in the system delivered and I was lying . FedEx ranks 57th among Shipping sites. Due to the fact that FedEx SmartPost is an economic service, status updates for your claim will not be available through eBay or FedEx. [email protected] Fax 1.877.229.4766 FedEx Cargo Claims Dept. At one point, they even admitted that they think they don’t have any liability for property that they damage. P.O. The reason of the return is – Incorrect delivery address of the package. This Receiver was Packed Extremely well even by my standards. 0 comments . Step 4: Schedule an inspection If an inspection is necessary for your claim, FedEx will notify you. To speed up your claim process, upload supporting documentation for your FedEx Express or FedEx Ground claim as soon as you get it. Crap co FedEx - Can't get my money back or my phones. Had to submit claim 3 times. No wonder fedex and USPS is tied together losing parcels and always late. Next thing I know and see, it’s now in Texas and who knows why! Warranty. FedEx is investing $200 million in more than 200 global communities by 2020 to create opportunities and deliver solutions for people around the world. What kind of service is it? Ph: (800) 308-3963 Fax: (870) 414-0712 P.O. I contacted them numerous times over the four months, asking why its taking so long. Email [email protected] Management there must be required to have been bottom 1/3 of their class to qualify. I live in a house with no flats, and there are no flats of 3 on my street so it hasn't been given to a neighbour. Bloody great. How this company is still operating is beyond me, however i suggest businesses not to use FedEx otherwise your customers may choose not to shop with you again!. Consumers complaining about FedEx most frequently mention customer service, next day and wrong address problems. No wonder FedEx and USPS is tied together losing parcels and always late is correct, hit... 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The absolute worst package shipper in the stock imminent company is 1.4 and consumers are mostly dissatisfied up the so.